FAQ’s
When will you process my order?
We will process your orders on weekdays during office hours. If you have placed an order over a weekend, you will have to wait until Monday to get it processed.
Similarly, orders received on a holiday will not be processed until the next business day. During the vacations over Christmas and New Year, incoming orders are also not processed.
Orders can be made at any time. We will process them as soon as possible.
As a member of the Scientific Society Swakopmund , am I automatically also a member of the Namibia Scientific Society
No, unfortunately not.
In order to enjoy the advantages of the Namibia Scientific Society, you must also become a member.
Can I give a presentation at the Namibia Scientific Society?
Perhaps.
If you have an interesting topic for the Namibia Scientific Society, please contact us by e-mail with a comprehensive abstract and a short CV.
You are looking for a hall for your event?
The Namibia Scientific Society rents out its hall for events. For more information and prices please contact us by e-mail or call us: 061-225 372.
How can I pay my order?
We offer payment by bank transfer. Cash and card payments are possible directly at our office.
As a member of the Namibia Scientific Society, how do I get my discount?
Each member receives a 15% discount.
All you have to do is log in with your registered e-mail address. The member price will be displayed automatically.
I am a wholesaler, how do I get my discount?
Please log in with your registered e-mail address. The reseller price will be displayed automatically.
Is there an age limit for the events?
If not explicitly stated, there is no age limit. However, our offer is aimed at adults and is not necessarily suitable for children.
Children may generally only participate in our events and excursions when accompanied by an adult.
I have problems with an online order, what can I do?
Please contact us during office hours under 061-225 372 or send an e-mail so we can solve the problem.
How can I become a member of the Namibia Scientific Society?
Anyone can become a member of the NWG. For this purpose, the membership application must be sent to us.
Each member receives a 15% discount on all books, as well as discounts on excursions and trips. We offer some tours exclusively for members.
All members receive a Newsletter twice a year and the annual Journal.
How will I receive my ordered books?
The products can be picked up from us during office hours or shipped worldwide.
The collection of the items is free of charge.
The shipping costs vary according to weight and distance and are calculated individually and displayed during the ordering process.
The customer can choose whether the package should be transported by air or ship.
Deliveries that are sent abroad are automatically registered.
Courier deliveries to anywhere else in Namibia are possible and the costs depend on where and the size of the parcel. We will use local couriers and the costs will be carried by you and should be paid to the courier service.
How much is the membership fee?
The membership fee for people from Namibia and other African countries is N$ 400 per year.
The fee for People from overseas is € 20. Pupils, students and pensioners can apply for a 50% discount per year.
What does pre order mean?
Pre-order is a term we use for products which have not been released yet but which have a known release date. This mainly applies to new books or reprints.
We usually offer special discount rates for pre-ordering products so it is worth ordering in advance to receive the product as soon as it is released.
How long does it take until I receive my books?
Within Namibia, it takes about 1 week until you receive your parcel.
By airmail, the package is on its way for about 2 weeks.
With seamail, you have to wait about 4 weeks.