When will you process my order?
We will process your orders on weekdays during office hours. If you have placed an order over a weekend, you will have to wait until Monday to get it processed.
Similarly, orders received on a holiday will not be processed until the next business day. During the vacations over Christmas and New Year, incoming orders are also not processed.
Orders can be made at any time. We will process them as soon as possible.
How can I pay my order?
We offer payment by bank transfer. Cash and card payments are possible directly at our office.
As a member of the Namibia Scientific Society, how do I get my discount?
Each member receives a 15% discount.
All you have to do is log in with your registered e-mail address. The member price will be displayed automatically.
I am a wholesaler, how do I get my discount?
Please log in with your registered e-mail address. The reseller price will be displayed automatically.
As a member of the Scientific Society Swakopmund , am I automatically also a member of the Namibia Scientific Society
No, unfortunately not.
In order to enjoy the advantages of the Namibia Scientific Society, you must also become a member.
I have problems with an online order, what can I do?
Please contact us during office hours under 061-225 372 or send an e-mail so we can solve the problem.
What does pre order mean?
Pre-order is a term we use for products which have not been released yet but which have a known release date. This mainly applies to new books or reprints.
We usually offer special discount rates for pre-ordering products so it is worth ordering in advance to receive the product as soon as it is released.